Refund Policy

Last Updated: February 2026

1. Free Tier

Rayoy's free tier requires no payment. You may delete your account at any time.

2. Subscription Plans

We offer monthly and annual subscription plans. You may cancel your subscription at any time before the end of your current billing period. No further charges will be applied after cancellation.

3. Refund Eligibility

If you have not used any paid features (AI queries, premium reports) within 7 days of your subscription, you are eligible for a full refund. Please submit your refund request through our contact page.

4. Non-Refundable Cases

• Subscriptions older than 7 days
• AI queries or premium features have been used
• Annual subscriptions after 30 days of use

5. How to Request a Refund

Please email support@rayoy.com or submit a request through our contact page with your registered email. We will process your request within 5 business days.

6. Contact Us

For any questions about refunds, please contact support@rayoy.com.